SKILL NEEDS OF EMERGING SMALL BUSINESSES & COOPERATIVE FINANCIAL INSTITUTIONS IN SOUTH AFRICA’S INSURANCE SECTOR

Client: Centre for Researching Education & Labour (REAL), Wits University
Funder:  Insurance Sector Education & Training Authority (INSETA)

Pinpoint provided project management and research expertise to delve into the skills needs and challenges faced by emerging small businesses and cooperatives operating in South Africa’s insurance sector. Challenges identified included the need to digitalise, regulation complexity, and ability to adapt during times of uncertainty. Micro-insurance emerged as a significant opportunity for SMEs.